Service Engineer

  • Industry Other
  • Category Engineering
  • Location Kathmandu, Nepal
  • Expiry date May 24, 2026 (7 days left)
Job Description

We are currently seeking experienced Customer Support Engineers / Service Technicians for Different Locations - Itahari, Pokhara & Kathmandu. Interested candidates with good hands on experience with troubleshooting and maintenance of excavators, are requested to share their resume to [email protected]


Responsibilities:

-Attend customer complaints, perform PMs and troubleshooting jobs.

-Constantly maintain a healthy relationship with customers, to ensure the highest level of customer satisfaction.

-Keep track of all assigned equipment, including their service history, operating location and conditions, and upcoming maintenance schedules.

-Generate business leads form existing / potential new customers.

-Generate revenue from assigned customers to meet the assigned quarterly targets.


Qualifications:

-Diploma / Pre-Diploma in Mechanical / Automobile Engineering

-Minimum 3 years of hands on experience in troubleshooting and repair jobs on Excavators.

-Should be able to perform PMs, troubleshoot problems, and perform repair jobs on Excavators.

-Should have excellent knowledge of Diesel Engines, Hydraulic and Electrical Systems.

-Excellent Verbal and written communication skills required.

-Good skills in Customer Handling & Negotiation

-Digital literacy- Should be able to use MS Office and other -Computer/ web based applications, and smartphone apps with decent fluency

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