Job Summary:
The Banquet Supervisor is responsible for supervising banquet operations, ensuring excellent guest service, coordinating event setups, and managing banquet staff during events and functions. The role requires strong communication, leadership, and customer service skills to ensure smooth event execution.
Key Responsibilities:
Supervise banquet operations during events, meetings, weddings, and functions
Coordinate with kitchen and service teams to ensure timely food and beverage service
Ensure proper banquet hall setup as per event requirements
Monitor cleanliness, presentation, and service standards
Handle guest inquiries and resolve complaints professionally
Assist in staff scheduling, briefing, and task allocation
Ensure all banquet equipment and materials are properly maintained
Maintain inventory and report any shortages or damages
Ensure compliance with hygiene, safety, and hospitality standards
Support management in achieving customer satisfaction goals
