Company Overview
SpeakMandu Nepal is a skill-based training institute focused on public speaking, leadership, communication, digital skills, and professional development training in Nepal.
Key Responsibilities
Handle customer inquiries through phone calls, social media, email, and in-person visits
Provide accurate information about courses, training programs, schedules, and fees
Guide students and clients regarding admissions and enrollment procedures
Maintain proper records of customer interactions and follow-ups
Support students with registration and basic technical assistance
Coordinate with the marketing and training team for smooth communication
Resolve customer complaints and provide timely solutions
Maintain a professional and positive customer experience
Follow up with potential leads and existing students
Benefits
Friendly and growth-oriented work environment
Training and career development opportunities
Attractive salary and performance-based incentives
Opportunity to work in the education and training industry