Training & Development Supervisor

Job Description

About Us

Award Global, founded in 2005, is a group company with five offices in Australia, China, and the Philippines. We integrate real estate development and sales, property management, financial services, and international remittance.

Since our inception, Award Global has provided comprehensive financial services to various clients, including Chinese Australians, international students, and individuals overseas. Our services cover home loan financing, real estate investment advice, fund and wealth management products, business investment solutions, property management, and foreign exchange transfers. With a wealth of local experience in real estate development, we also offer project development and trusteeship services for high-value investors.

Over the past 19 years, Award Global has operated with the corporate ethos of "Integrity-Based, Diligence-Oriented." We have established 24 branches in major cities such as Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, and other locations, with our services extending across all regions of Australia and New Zealand.

We hold a leading market share in the mortgage broking industry, with total cumulative settlements exceeding $20 billion—a figure expected to grow. Our standardized management approach and high-quality customer service have made us the largest one-stop financial service group in Australia, dedicated to helping you settle down and purchase property in the country.

About The Role

Award Global Group is seeking an experienced Training & Development Supervisor to design,

build, and implement a structured learning and development (L&D) ecosystem across multiple

locations. This role is critical in establishing a scalable training infrastructure, ensuring consistent

capability development across teams, and supporting business growth in the Australian Real Estate

sector.

Key Responsibilities

• Training Coordination & Implementation
• Develop and manage the end-to-end training calendar across departments and locations.
• Plan, coordinate, and organize all training programs (technical, compliance, onboarding, and leadership).
• Implement a structured training system and process, including scheduling, tracking, and reporting.
• Ensure timely delivery of training programs aligned with business needs.
• Monitor training participation, completion rates, and effectiveness.
• Learning & Development Framework
• Design and implement a group-wide L&D strategy and framework across:
• Australia
• Chengdu
• Nepal
• Establish standard operating procedures (SOPs) for training delivery.
• Build competency frameworks and role-based learning paths.
• Introduce training governance, quality assurance, and continuous improvement mechanisms.
• Content Design & Development
• Design, develop, and continuously improve training materials, including:
• Training manuals
• SOPs
• E-learning modules
• Workshop materials
• Customize content specific to Australian Real Estate processes and compliance standards.
• Work closely with subject matter experts (SMEs) to create relevant and practical content.
• Capability Building
• Identify skill gaps and conduct training needs analysis (TNA).
• Develop programs to enhance employee performance and career progression.
• Support onboarding programs to accelerate new hire productivity.
• Stakeholder Management
• Collaborate with leadership and department heads to align training initiatives with business objectives.
• Serve as the focal point for all learning and development activities across regions.
• Reporting & Evaluation
• Track and report on training KPIs, including:
• Training effectiveness
• ROI on learning initiatives
• Employee performance improvement
• Use data insights to refine training programs.
  
  

Required Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Education, or related field
  
  

(Master’s preferred).

• Minimum 8 years of experience in Training & Development / Learning & Development.
• Proven experience in training coordination and program management.
• Strong experience in designing and developing training materials.
• Prior experience in Australian Real Estate (highly preferred).
• Experience working in a multinational or multi-location environment is an advantage.
  
  

Key Skills & Competencies

• Strong knowledge of L&D frameworks and adult learning principles.
• Excellent organizational and project management skills.
• Ability to design structured training systems and processes from scratch.
• Strong content development and instructional design capability.
• Excellent communication and stakeholder management skills.
• Analytical mindset with ability to measure training impact.
• High attention to detail and ability to standardize processes.
  
  

Why Join Us?

• Competitive compensation and benefits.
• Supportive and collaborative team environment.
• 5 Working Days per week.
• Comprehensive Health & Medical Insurance.
• Please review the job description carefully and only apply if the role aligns with your qualifications and experience. Skills: management,research and development (r&d),training,real estate