Sales & Marketing Officer

We are seeking a motivated and customer-oriented Sales & Marketing Officer to join our travel and tours team. The ideal candidate will be responsible for promoting travel packages, handling inbound and outbound tour inquiries, generating sales, and building lasting relationships with clients. This role requires strong communication skills, a passion for travel, and the ability to provide personalized travel solutions that meet customers' needs.

Key Responsibilities

• Handle inbound and outbound inquiries related to domestic and international tour packages.
• Consult with clients to understand their travel preferences, budget, and requirements.
• Promote and sell travel packages, holiday tours, adventure trips, and other travel-related services.
• Prepare customized travel itineraries and quotations based on client requirements.
• Follow up with prospective clients to convert inquiries into confirmed bookings.
• Build and maintain strong relationships with new and existing customers.
• Coordinate with airlines, hotels, transport providers, and other travel partners to ensure smooth travel arrangements.
• Achieve monthly sales targets and contribute to business growth.
• Maintain accurate records of customer inquiries, bookings, and follow-up activities.
• Stay updated on travel destinations, visa requirements, seasonal offers, and industry trends.
• Assist in executing marketing campaigns, promotional activities, and social media initiatives to generate new business.
• Represent the company professionally while delivering exceptional customer service.

• Bachelor's degree in Business Administration, Marketing, Travel & Tourism, Hospitality Management, or a related field (preferred).
• Minimum 1 year of experience in the travel and tours industry is preferred.
• Fresh graduates with excellent communication and sales skills may also be considered.

Required Skills & Competencies

• Strong sales, negotiation, and customer relationship management skills.
• Excellent communication skills in both Nepali and English.
• Ability to understand customer needs and recommend suitable travel packages.
• Good knowledge of domestic and international travel destinations.
• Basic understanding of visa procedures, airline ticketing, and tour operations is an advantage.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong organizational and time management skills.
• Ability to work under pressure and achieve sales targets.
• Positive attitude, professional appearance, and customer-focused mindset.

Preferred Qualifications

• Experience using travel booking systems or CRM software.
• Knowledge of digital marketing and social media promotion.
• Existing client network within the travel and tourism industry will be an added advantage.

Benefits

• Competitive salary with negotiation based on experience.
• Attractive incentives based on sales performance.
• Professional growth and career development opportunities.
• Supportive and collaborative work environment.
• Exposure to Nepal's growing travel and tourism industry.

Why Join Us?

Join a passionate team dedicated to creating unforgettable travel experiences. This is an excellent opportunity for individuals who enjoy interacting with people, achieving sales targets, and building a rewarding career in the travel and tourism industry.