Telemarketing Officer

360 Education is looking for a dynamic and results-oriented Telemarketing Officer to engage with prospective students and clients, generate leads, promote educational services, and support student enrollment activities. The ideal candidate should possess excellent communication skills, a persuasive personality, and the ability to build strong relationships with potential customers.

Key Responsibilities

• Conduct outbound calls to prospective students, parents, and clients.
• Promote educational programs, study-abroad services, and other offerings of 360 Education.
• Follow up on inquiries and maintain regular communication with prospects.
• Schedule appointments and counseling sessions for the admissions/counseling team.
• Maintain accurate records of calls, inquiries, and follow-up activities in the CRM/database.
• Address customer queries professionally and provide accurate information.
• Coordinate with the marketing and counseling teams to ensure effective lead management.

• Minimum +2/Intermediate completed; Bachelor's degree preferred.
• At least 1 year of experience in telemarketing, telesales, call center, customer service, or a related field.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and customer-handling abilities.
• Good command of Nepali and English languages.
• Proficiency in MS Office and CRM software is an advantage.
• Ability to work under pressure and meet assigned targets.
• Positive attitude, professional appearance, and strong work ethics.

Salary & Benefits

• Attractive salary package (Negotiable based on experience and competency)
• Performance-based incentives
• Career growth and development opportunities
• Friendly and professional working environment