Growth Associate

Job Description

Company Description

Sawari is Nepal's first zero-commission ride-hailing app, currently live in Pokhara. Built in Nepal for Nepali cities, Sawari connects passengers with bike, scooter, and cab drivers through a transparent, direct-payment model — drivers pay no commission on their rides. The company is focused on building reliable, affordable urban mobility while creating fairer earning conditions for the drivers who power it.

Role Description

We are looking for a Growth Associate to own driver and passenger acquisition in Pokhara. This is a field-first role: you will spend most of your time out in the city meeting drivers, onboarding them onto the platform, identifying what prevents registered drivers from becoming active ones, and building Sawari's presence with passengers.

This is a full-time, on-site position in Pokhara for someone who works independently and is comfortable being measured on results.

Key Responsibilities

Driver Growth

- Recruit and onboard new drivers across Pokhara — bike, scooter, and cab

- Follow up with registered drivers who have not yet completed a ride, identify the blockers, and resolve them

- Distribute vehicle branding, QR cards, and driver materials, and verify they are in use

- Maintain relationships with active drivers and gather structured feedback from the field

Passenger Growth

- Build Sawari's visibility with passengers across Pokhara through on-ground activity

- Support local merchant and campus outreach as it develops

- Collect passenger feedback on ride experience and report recurring issues

Reporting

- Maintain records of drivers contacted, onboarded, and activated

Qualifications

- Candidates should possess strong Communication skills to engage clearly and professionally with drivers, passengers, and partners across Pokhara

- Candidates should possess Field Sales or Business Development skills to pitch Sawari directly, onboard drivers, and build lasting relationships on the ground

- Candidates should possess Customer Relationship skills to understand driver concerns, resolve blockers, and keep active drivers engaged

- Candidates should possess Reporting skills to track outreach, record outcomes, and report clearly on activation numbers

- Bachelor's degree completed or currently pursuing, in Management, Business Administration, Marketing, or Mass Communication (BBA, BBS, or equivalent)

- Strong spoken and written Nepali; working English

- Thorough working knowledge of Pokhara — its roads, areas, and landmarks

- Ability to work independently with minimal supervision and manage your own daily schedule

- Own two-wheeler with a valid licence

- Currently based in Pokhara

Additional Advantages

- Experience in field sales, agent onboarding, or community outreach

- Comfort appearing on camera

- Prior experience in ride-hailing, delivery, fintech, or a similar on-ground operation

Employment Details

- Position Type: Full-Time

- Work Location: Pokhara (on-site, field-based)

- Working Days: 6 days per week

- Compensation: Negotiable based on experience

- Fuel allowance provided

Application Process

Send your CV to [email protected] along with:

- A short summary of relevant field or customer-facing experience

Note: Applications from candidates not currently based in Pokhara will not be