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Branch Fiber Head

Full Time
Classic Tech Pvt. Ltd.
Inside Valley, Kathmandu, Kathmandu District Fiber Optic / ISP Technician Aug 17, 2026 (7 days left)

Salary

Nrs. 30K-40K Monthly

Job Overview
Openings 10
Industry ISP
Category Fiber Optic / ISP Technician
Job Level Mid Level
Job Type Full Time
Salary Nrs. 30K-40K Monthly
Education Bachelors
Experience 4 + years
Job Shift Day
Gender Male
Required Skills
Leadership and team management CRM (Customer Relationship Management) Technical as well as Soft Skills
Job Description

The Branch Fiber Manager will be responsible for managing day-to-day fiber network operations at the branch level, including installation, maintenance, troubleshooting, and team supervision. The role requires strong technical knowledge of FTTH/GPON networks along with leadership and operational management capabilities to ensure high service quality and customer satisfaction.

Key Responsibilities

  • Manage branch-level fiber operations and technical teams.
  • Supervise fiber installation, maintenance, and fault resolution activities.
  • Ensure timely handling of customer technical issues and service requests.
  • Monitor network performance and minimize downtime.
  • Coordinate with NOC, support teams, and regional technical teams.
  • Maintain quality standards for fiber deployment and service delivery.
  • Ensure technicians follow company SOPs and safety procedures.
  • Prepare daily/weekly operational reports and performance updates.
  • Manage branch technical inventory and equipment utilization.
  • Support expansion projects and new network deployments in the branch area.
  • Train and guide field technicians and support staff when required.

 

 

 

Job Specification
  • Bachelor’s degree or Diploma in Telecommunications, Information Technology, Computer Engineering, Electrical Engineering, or related field.
  • Minimum 2–5 years of experience in ISP/Fiber Network Operations.
  • Strong knowledge of:
  • GPON Technology
  • FTTH Internet Service
  • Fiber Splicing & Troubleshooting
  • Router/Switch Configuration
  • Broadband and IPTV Services
  • Good leadership and team handling skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work under pressure and manage field operations effectively.
  • Good communication and coordination skills.
  • Valid two-wheeler driving license will be an added advantage.

Preferred Candidate Profile

  • Experience working in ISP or telecommunications industry.
  • Ability to manage technicians and field support teams.
  • Knowledge of customer service handling and escalation management.
  • Willingness to travel within branch operational areas if required.

What We Offer

  • Competitive salary and benefits
  • Career growth opportunities
  • Dynamic and supportive work environment
  • Opportunity to work with one of Nepal’s leading ISPs

The Branch Fiber Manager will be responsible for managing day-to-day fiber network operations at the branch level, including installation, maintenance, troubleshooting, and team supervision. The role requires strong technical knowledge of FTTH/GPON networks along with leadership and operational management capabilities to ensure high service quality and customer satisfaction.

Key Responsibilities

  • Manage branch-level fiber operations and technical teams.
  • Supervise fiber installation, maintenance, and fault resolution activities.
  • Ensure timely handling of customer technical issues and service requests.
  • Monitor network performance and minimize downtime.
  • Coordinate with NOC, support teams, and regional technical teams.
  • Maintain quality standards for fiber deployment and service delivery.
  • Ensure technicians follow company SOPs and safety procedures.
  • Prepare daily/weekly operational reports and performance updates.
  • Manage branch technical inventory and equipment utilization.
  • Support expansion projects and new network deployments in the branch area.
  • Train and guide field technicians and support staff when required.

 

 

 

  • Bachelor’s degree or Diploma in Telecommunications, Information Technology, Computer Engineering, Electrical Engineering, or related field.
  • Minimum 2–5 years of experience in ISP/Fiber Network Operations.
  • Strong knowledge of:
  • GPON Technology
  • FTTH Internet Service
  • Fiber Splicing & Troubleshooting
  • Router/Switch Configuration
  • Broadband and IPTV Services
  • Good leadership and team handling skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work under pressure and manage field operations effectively.
  • Good communication and coordination skills.
  • Valid two-wheeler driving license will be an added advantage.

Preferred Candidate Profile

  • Experience working in ISP or telecommunications industry.
  • Ability to manage technicians and field support teams.
  • Knowledge of customer service handling and escalation management.
  • Willingness to travel within branch operational areas if required.

What We Offer

  • Competitive salary and benefits
  • Career growth opportunities
  • Dynamic and supportive work environment
  • Opportunity to work with one of Nepal’s leading ISPs

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