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Hub Associate (Dharan)

Industry Other
Category Administration
Location Dharan, Nepal
Salary Not Disclosed
Expiry date Sep 27, 2026 (7 days left)

Job Description

Job Summary:

Pathao is looking for a detail-oriented and proactive Hub Associate to support daily logistics and administrative activities at our Dharan Hub. In this role, you will play a key part in maintaining accurate parcel records, coordinating daily agent tasks, handling cash reconciliation, supporting rider onboarding, and ensuring smooth everyday hub operations.

Key Responsibilities:

Assist in receiving parcels from the Kathmandu hub and recording them accurately in the system.
Support the allocation of tasks to delivery agents under the supervision of the Hub In-Charge.
Help track and reconcile COD collections from delivery agents and prepare them for bank deposit.
Coordinate with delivery riders and assist in onboarding new riders.
Help manage communication with the transportation company for return shipments.
Maintain office documents and records, and ensure basic administrative support for daily hub operations.
Assist in providing Walk-In Support (WIS) to riders for issues not solvable through online platforms.

Job Specifications:

Pursuing or have completed a Bachelor's degree in Management, Business Administration, Marketing, or a related field.
Strong communication and negotiation skills.
Ability to work independently and manage activities effectively.
Basic proficiency in MS Office.
Having a bike driving license.
Should be familiar with email, internet, and Google Sheets.

Benefits: