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Internal Audit Officer: Mortgage Industry

Industry Other
Category Inventory / Stock Control Officer
Location Lalitpur District, Nepal
Expiry date Jul 26, 2026 (2 days left)

Job Description

About Us

Award Global, founded in 2005, is a group company with five offices in Australia, China, and the Philippines. We integrate real estate development and sales, property management, financial services, and international remittance.

Since our inception, Award Global has provided comprehensive financial services to various clients, including Chinese Australians, international students, and individuals overseas. Our services cover home loan financing, real estate investment advice, fund and wealth management products, business investment solutions, property management, and foreign exchange transfers. With a wealth of local experience in real estate development, we also offer project development and trusteeship services for high-value investors.

Over the past 20 years, Award Global has operated with the corporate ethos of "Integrity-Based, Diligence-Oriented." We have established 30 branches in major cities such as Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, and other locations, with our services extending across all regions of Australia and New Zealand.

We hold a leading market share in the mortgage broking industry, with total cumulative settlements exceeding $50 billion—a figure expected to grow. Our standardized management approach and high-quality customer service have made us the largest one-stop financial service group in Australia, dedicated to helping you settle down and purchase property in the country.

Key Responsibilities:

Internal Compliance Audits
Conduct scheduled and ad hoc compliance audits on broker loan files.
Select audit samples in accordance with the Internal Audit Program.
Review broker files against:

NCCP obligations
Best Interests Duty (BID)
Responsible Lending requirements
Internal policies and procedures
Aggregator requirements

Assess completeness and quality of documentation.
Ensure all mandatory documents have been obtained and correctly executed.
Verify document timelines and consistency.
Documentation Review

Review And Assess Documents Including:

Fact Find
NCCP Assessment
Product Comparison
Credit Guide
Privacy Consent
Living Expense Assessment
Income Verification
Bank Statements
Serviceability Calculations
Loan & broker file Notes
Email Correspondence
Supporting Documentation

Identify:

Missing documents
Incorrect documentation
Inconsistent information
Red flag transactions
Insufficient verification
Poor file notes
Inadequate BID justification
Audit Reporting
Prepare detailed audit reports.
Record audit findings and supporting evidence.
Assign risk ratings.
Recommend corrective actions.
Present findings to Management.
Track recurring compliance issues.
Remediation Management
Issue remediation actions to brokers.
Monitor completion of corrective actions.
Conduct follow-up reviews.
Verify remediation effectiveness.
Escalate overdue remediation items.
Compliance Monitoring

Monitor Compliance Trends Including:

Documentation quality
Responsible Lending obligations
BID compliance
AML/CTF documentation
Record keeping
Broker conduct
Regulatory changes
Identify systemic risks and recommend improvements.
Process Improvement

Work Closely With Compliance Management To:

Improve audit methodology.
Enhance compliance procedures.
Recommend workflow improvements.
Improve document templates.
Reduce operational risks.
Training Support

Assist With:

NCCP compliance training
Audit feedback sessions
Broker coaching
Compliance workshops
Internal compliance communications
Provide education based on common audit findings.
Regulatory Support

Assist With:

ASIC compliance reviews
Aggregator audits
External compliance reviews
Regulatory information requests
Internal policy updates

Required Skills & Experience:

Strong knowledge of NCCP, Best Interests Duty (BID), and Responsible Lending requirements.
Experience in mortgage broker compliance, loan file auditing, or credit assessment.
Ability to review and verify Fact Finds, income documents, bank statements, serviceability calculations, and supporting documentation.
Excellent attention to detail with the ability to identify compliance breaches, inconsistencies, and risks.
Strong analytical, problem-solving, and risk assessment skills.
Experience preparing audit reports, documenting findings, and tracking remediation actions.
Good understanding of ASIC regulations, AML/CTF obligations, and aggregator requirements.
Proficient in Microsoft Excel, Word, and document management systems.
Excellent written and verbal communication skills with the ability to work collaboratively with brokers and stakeholders.
Previous experience in the Australian mortgage or financial services industry is highly regarded.

What We Offer: