CRM Assistant
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Expiry date Jul 26, 2026 (2 days left)
Job Description
Our sister concern, MAW Hire Purchase Pvt. Ltd. is looking for a dynamic and detail-oriented individual to join our team as an Assistant – CRMKey Responsibilities
- Follow up with customers on pending EMIs and ensure timely collections
- Handle customer queries and provide prompt resolutions
- Assist customers throughout the loan process, from application to disbursement
- Maintain and update customer records in the system
- Coordinate with internal teams to ensure smooth service delivery
- Support customer engagement and retention initiatives.
- Bachelor’s degree in Management, Business Administration, or a related field
- Freshers are encouraged to apply.
- Strong communication and interpersonal skills
- Basic knowledge of CRM systems and MS Office
- Ability to handle customers professionally and manage multiple tasks
- Flexible with the timing.
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