Admissions and Compliance Officer - Nepal

Job Description

About the Role

We are seeking a highly organised, detail-oriented, and motivated Admissions & Compliance Officer who will support the Nepal SCO-GTE Division in delivering end-to-end admissions and compliance services. You will manage the Australasia Compliance-GTE process, conduct credibility checks, and work closely with students, agents, and business units to ensure timely processing of high-quality applications and increased conversions. This is a 1-year fixed-term contract role that plays a pivotal part in supporting student recruitment outcomes through accurate application assessment, strict adherence to visa and regulatory requirements, and compliance with internal policies and governance frameworks.

Key Responsibilities

Application Processing

• Act as the main point of contact for applications.
• Assess and forward complete applications to the Compliance Manager or relevant Business Units, ensuring all processes are followed accurately.

Pre-screening

• Conduct credibility interviews for applicants as assigned by the Compliance Manager.
• Share transcripts and recommend outcomes based on assessments.

Stakeholder Liaison

• Assist Business Units in gathering any missing or additional documents from students and agents.
• Follow up with students, agents, and Business Units to ensure all requirements are met promptly.

Record Keeping

• Maintain accurate records for each case handled through Salesforce.
• Update statuses regularly to ensure transparency across all stakeholders.

Reporting

• Generate status and update reports as required for the Compliance Manager or Business Units.

Online Enquiry Management

• Respond to all email enquiries within 24 hours except when weekends and holidays.

Essential Skills, Knowledge, and Experience

• Bachelor's Degree with 2-3 years of experience in study abroad, admissions, customer service, or compliance.
• Strong customer service orientation and a passion for student success.
• Excellent verbal and written English communication skills.
• Ability to thrive in a multicultural, international team environment.
• Strong organizational skills with high attention to detail and accuracy.
• Proven experience managing admissions or compliance, ideally in higher education.
• Strong record-keeping and reporting skills; experience with Salesforce is a plus.
• Proactive, innovative, and solutions-focused approach.

At Navitas, we're committed to inclusion, diversity, and personal growth. You'll be part of a global education brand trusted by 60,000+ students across the world.

• Work in a flexible, goal-driven environment
• Gain real-world experience in education marketing & recruitment
• Be part of a team that values your energy, ideas, and passion

How to apply

Please apply online to lodge your application successfully.

Applications will close on 18 March 2026. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Additional Information

• Full working rights in Nepal is required.
• For more opportunities, visit navitas.com/careers.
• By applying, you agree to our Privacy Policy available at navitas.com/careers.