Front Desk Officer

Max Media Pvt. Ltd. is seeking a dynamic and well-presented Front Desk Officer who is customer-oriented, professional, and efficient in handling visitors, clients, calls, and administrative tasks.

Key Responsibilities

• Greet and assist visitors, clients, and guests in a professional manner.
• Maintain a clean, organized, and presentable front desk area.
• Answer, screen, and direct incoming phone calls efficiently.
• Respond to phone, email, and in-person inquiries professionally.
• Perform administrative tasks, including data entry, documentation, and filing.
• Coordinate with internal departments to ensure effective communication and follow-ups.
• Receive, sort, and distribute incoming mail and packages.
• Monitor and maintain front desk supplies and stationery.
• Ensure a welcoming and positive experience for all visitors.

Required Skills & Qualifications

• Bachelor's degree in a relevant field.
• Minimum 2 years of experience in a similar role.
• Excellent verbal and written communication skills in both English and Nepali.
• Proficiency in MS Office and Google Workspace.
• Strong interpersonal and customer service skills.
• Friendly, confident, and professional personality.
• Ability to multitask, prioritize tasks, and remain organized.
• Ability to work effectively under pressure.
• Professional appearance and positive attitude.
• Punctual, reliable, and responsible.