We are looking for a proactive and detail-oriented Sales Coordinator to join our team at Generation Next Communication Pvt. Ltd. As a key member of our sales department, you will support the sales team, streamline processes, and ensure smooth communication between clients and internal teams.
Key Responsibilities
- Coordinate with the Sales Team, customers, dealers, and channel partners to ensure smooth sales operations.
- Process and track sales orders, quotations, invoices, deliveries, and order status.
- Coordinate with Warehouse, Logistics, Finance, and other departments for timely order fulfillment.
- Maintain accurate records of sales orders, customer details, stock availability, pricing, schemes, and pending orders.
- Prepare daily, weekly, and monthly sales reports and MIS for management.
- Monitor sales targets and provide regular updates to the Sales Team and management.
- Follow up with customers and sales representatives regarding pending orders, deliveries, payments, and documentation.
- Coordinate with Finance regarding customer accounts, credit limits, outstanding payments, and payment status.
- Support the sales team in preparing quotations, proposals, presentations, and other sales documents.
- Maintain and update customer and dealer databases.
- Track product availability and coordinate with the Warehouse/Inventory team to ensure stock availability.
- Assist in promotional schemes, product launches, sales campaigns, and dealer activities.
- Handle customer queries and coordinate with relevant departments for timely resolution.
- Monitor sales returns, replacements, claims, and other sales-related issues.
- Maintain proper documentation of sales activities, PJP/visit reports, orders, and customer communications.
- Support the Sales Manager in preparing sales forecasts, targets, and performance reports.
- Ensure all sales activities and documentation comply with company policies and procedures.
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