Front Desk Officer
- No. of Openings 3
- Industry Tourism and Hospitality
- Category Front Desk/ Receptionist/ Secretarial
- Location Tripureshwor, Kathmandu
- Job Level Junior Level
- Salary Nrs. Monthly
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date Mar 03, 2026 (6 days left)
- Skills Front Desk Operations, Pleasant Personality, Interpersonal and Communication Skills, Competent, Hardworking and Reliable, Flexibility
Job Description
Fireflies Travel & Tours Pvt. Ltd. is seeking a friendly, confident, and well-organized Front Desk Officer to manage reception duties and provide excellent customer service. The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming and professional environment.
Fresh graduates with strong communication skills and a willingness to learn are highly encouraged to apply.
Key Responsibilities:
Welcome and assist clients, visitors, and guests in a professional and courteous manner.
Handle incoming phone calls, emails, and inquiries, and direct them to the appropriate department.
Maintain the reception area, ensuring it remains clean, organized, and presentable.
Support daily administrative tasks such as document handling, filing, photocopying, and data entry.
Coordinate appointments, meetings, and schedules for staff and management.
Assist in basic customer service support related to travel bookings and package inquiries.
Manage courier services, dispatch, and receiving of official documents.
Maintain office records, visitor logs, and front desk reports as required.
Provide support to other departments when necessary for smooth office operations.
Ensure confidentiality and professionalism in all interactions.
Job Specification
Minimum +2 / Bachelor’s running or completed (preferred).
At least 1 year of experience in a similar role (Freshers with good skills are welcome).
Good communication skills in English and Nepali.
Basic knowledge of MS Office (Word, Excel, Email).
Pleasant personality with strong interpersonal and customer handling skills.
Ability to multitask and work under pressure in a fast-paced environment.
Punctual, responsible, and eager to learn.
What We Offer:
Friendly and supportive working environment
Opportunity to grow in the travel and tourism industry
Training and development for fresh candidates
About Company
FIREFLIES TRAVEL & TOURS PVT. LTD. is a leading professional travel agency specializing in outbound tours. We are a...
FIREFLIES TRAVEL & TOURS PVT. LTD. is a leading professional travel agency specializing in outbound tours. We are a trustworthy and reliable company combining years of experience in the travel industry with a deep understanding of the foreign culture. We excel in creating various outbound tour packages for our customers so that they may experience the rich history, local culture and breathtaking landscapes of foreign lands. Our mission is to provide high-quality services at reasonable prices for both novice and seasoned Nepalese travelers.
