Assistant Front Office Manager
- Industry Other
- Category Customer Service
- Location Ilam, Nepal
- Expiry date Mar 08, 2026 (7 days left)
Job Description
Company Description
Vasista Hospitality is a team of innovative hotel consultants in India and Nepal, dedicated to offering comprehensive solutions within the hospitality and hotel industry. We specialize in providing expertise to support clients at every stage, from initial property planning to operations management. Known for being data-driven and dynamic, we assist hotel owners and operators with finding the right partnerships and ensuring successful operations. Vasista Hospitality is committed to delivering modern, tailored consultancy services that meet the evolving needs of the industry.
Role Description
This is a full-time hybrid role for an Assistant Front Office Manager based in Ilam. The Assistant Front Office Manager will oversee front office operations, ensure a high level of customer satisfaction, manage administrative tasks, and lead a team to provide exceptional service to guests. Responsibilities include supervising daily activities, addressing guest inquiries and concerns, managing reservations, and maintaining communication between team members and departments to ensure smooth operations.
Qualifications
- Experience in Office Administration and Front Office management responsibilities
- A proven track record in Customer Service and maintaining Customer Satisfaction
- Strong Communication skills, both verbal and written, to liaise effectively with guests and team members
- Excellent organizational and multitasking abilities
- Proficiency in hotel management software is a plus
- Experience in hospitality or related industries preferred
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is advantageous
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