Lead the end-to-end receivables process: invoicing, credit approval, cash application, collections, dispute resolution, and reconciliations.
Develop, implement, and monitor credit policies, credit limits, and payment.
Evaluate customer creditworthiness through various means.
Monitor accounts receivable aging reports daily/weekly; drive aggressive yet professional collections to reduce overdue balances and DSO.
Coordinate to manage disputes related to product quality, delivery issues, pricing discrepancies, etc.
Supervise the team: set collection targets, conduct performance reviews, provide training and ensure compliance with internal controls.
Prepare and present regular AR reports, cash flow forecasts, bad debt provisions, and collection performance metrics to senior management/CFO.
Ensure LC claim process is smooth and avoid discrepancies as far as possible.
Ensure VAT deduction, retention and TDS are properly recorded and followed up for settlement.
Qualifications & Experience
Education: Minimum Bachelor’s degree in Accounting, Finance, Business Administration, or related field, master’s degree preferred.
Experience: 10+ years in finance/accounts, with at least 4–6 years in accounts receivable/credit control management — preferably in pharmaceutical distribution, medical devices trading, healthcare products or similar B2B trading environments.
Strong exposure to B2B credit management with institutional/government clients, long credit cycles, and high invoice values.
Required Skills & Competencies
In-depth knowledge of accounting principles, AR processes, and financial reporting.
Excellent negotiation, communication, and interpersonal skills — able to handle tough collections discussions professionally.
Strong analytical mindset with ability to interpret aging reports, cash forecasts, and risk indicators.
