Position: Client Service Associate (Hot Job)

Job Description

Customer Service

• Provide the best possible service through the practice of a customer first ethic
• Develop teamwork to establish best practice in customer services department
• Ensure adequate cash levels, handle cash in a competent ethical manner

Ticketing

• Maintain ticket stock including complementary tickets
• Sell ticket at the ticketing window through computerized system

Booking

• Book tickets thorough telephones
• Provide customers with the information on bookings, show-time and other matters
• Market available tickets and services to customers
• Confirm new movies and show time with print and web media, relay error to office secretary

F&B

• Sell products and services in alignment with F&B hygienic standard
• Stock control using the in-house system ensuring adequate stock of products
• Ensure attractive display, cleanliness, maintenance of equipment and hardware

Job Specification

• +2  in any discipline (Hospitality Management preferrable).
• Computer skills: MS-Work, MS-Excel, Email, Internet.
• Excellent customer service skill,
• Communication skill-verbal, written.
• Should be willing to be trained as needed, result oriented, self-motivated, meticulous, diligent and systematic.
• Should be willing to work extra hours and during weekends as required by the nature of job.

Apply Instruction

Interested and competent candidates may apply directly through [email protected]