Assistant Team Leader- Fluent ENGLISH Required (UK/USA Shift)
- No. of Openings 2
- Industry IT & Telecommunication
- Category BPO/Call Center
- Location New Baneshwor, Kathmandu District
- Job Level Senior Level
- Salary NRS (40K-50K) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 3 + years
- Expiry date Dec 25, 2024 (9 days left)
- Vehicle License No
- Skills Project Sales Management, Sales and Marketing, Sales Closing Skills, Sales Forecasting, Sales Lead Identification, Sales Management, Sales Planning, Sales strategy, Sales Team Supervision, Sales Training and Development, Team Leadership
Job Description
We are seeking a motivated and dynamic Assistant Team Leader to support our Website/SEO Campaigns for UK/USA markets. You will assist in managing a team of sales professionals, ensuring targets are met, and fostering an environment of collaboration and success.
Key Responsibilities:
- Provide guidance and assistance to sales team members in closing deals, ensuring they achieve optimal success with clients.
- Collaborate with the team to strategize and implement plans for meeting and exceeding monthly sales goals.
- Assist the Team Leader in managing daily operations and team activities for Website/SEO campaigns.
- Monitor team performance, provide guidance, and implement strategies to achieve sales targets.
- Serve as a mentor to junior team members, offering training and support.
- Ensure compliance with campaign processes and protocols.
- Help plan and execute effective sales strategies to penetrate the UK/USA markets.
- Act as the point of contact for resolving client escalations and concerns.
- Generate daily, weekly, and monthly performance reports to track campaign success.
- Collaborate with the leadership team to optimize workflows and team productivity.
Job Specification
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field (preferred but not mandatory).
- 2-4 years of experience in Website/SEO sales campaigns or a similar role.
- Experience in team coordination or leadership roles is a plus.
Skills and Competencies:
- Excellent English communication and interpersonal skills.
- Strong leadership and people-management skills.
- Ability to motivate and guide a sales team toward achieving goals.
- Sound knowledge of Website development and SEO concepts.
- Proficient in CRM tools and data analytics.
- Ability to work in UK/USA shifts and manage international client interactions.
- Strategic thinker with a problem-solving mindset.
- Proven expertise in managing Website and SEO sales campaigns to drive growth and engagement.
Perks and Benefits:
- Competitive salary with performance-based bonuses.
- Growth opportunities within the organization.
- Flexible working hours for the UK/USA time zones.
- Collaborative and inclusive work culture.
About Company
Web Royale is a leading global outsourcing service provider known for delivering comprehensive solutions to various industries. Our extensive range of services includes customer service, direct response, order processing, telemarketing, lead generation, web marketing, and applications development. With a decade of valuable experience in BPO and Call Centre Services, we cater to markets in the United States of America, Asia Pacific, UK, and Australia. Our mission is to excel in performance by continuously investing in our people and processes, ensuring the delivery of world-class services to our clients.