Front Office Supervisor
- No. of Openings 1
- Industry Other
- Category Hospitality
- Location Gaushala,Kathmandu, Kathmandu, Kathmandu District
- Job Level Mid Level
- Salary Nrs. Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Mar 25, 2025 (13 days left)
- Vehicle License no
- Skills Front Desk Operations, Excellent communicator, Guest service, Management and Coordination
Job Description
- Supervise front desk operations, including check-ins, check-outs, and guest inquiries.
- Lead, train, and evaluate front office staff to deliver exceptional service.
- Handle guest complaints, requests, and special needs with professionalism and care.
- Ensure efficient room assignments, billing, and payment processes.
- Maintain communication with all hotel departments to ensure smooth operations.
- Prepare reports on occupancy, guest satisfaction, and other metrics.
Job Specification
- 1+ years of experience in front office or guest services.
- Strong leadership and organizational skills.
- Excellent communication and customer service abilities.
- Ability to solve problems efficiently and remain calm under pressure.
- Knowledge of hotel management software.
- A passion for hospitality and creating memorable guest experiences.
About Company
Trade Tower Group is a prominent conglomerate in Nepal, renowned for its expertise in real estate, hospitality, and project development sectors. Fo...
Trade Tower Group is a prominent conglomerate in Nepal, renowned for its expertise in real estate, hospitality, and project development sectors. Founded with a commitment to excellence and integrity, Trade Tower Group initially focused on pioneering real estate projects. Over the years, the group’s portfolio has grown to include landmark developments in commercial and residential sectors, alongside strategic entries into hospitality and infrastructure development.
