Position: Call Center Executive
- No. of Openings 7
- Industry Business Process Outsourcing (BPO)
- Category University
- Location Chundevi, Maharajgunj, Kathmandu
- Job Level Mid Level
- Salary NRS (20k-25k) Monthly
- Education Level Bachelors
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Jul 10, 2024 (4 days left)
- Vehicle License No
- Skills Counseling, English Typing and Speaking, Content writing, Communication skills, Teamwork
Job Description
- The Call Center Executive handles customer inquiries, resolves issues, and provides information about products and services.
- This role requires excellent communication skills and the ability to efficiently manage a high volume of calls.
- Customer Interaction: Answer incoming calls, respond to inquiries, and handle complaints.
- Identify customer needs and resolve issues.
- Maintain up-to-date knowledge of products and services.
- Record customer interactions in the CRM system.
- Work with team members to ensure a seamless customer experience.
Note:
Working Shift: 11:00 AM to 7:00 PM, Nepali Time.
Job Specification
- A high school diploma or equivalent and a bachelor's degree are a plus.
- Customer support or call center experience preferred.
- Excellent communication, problem-solving abilities, and computer proficiency.
- Patience, empathy, and reliability; ability to work flexible hours
About Company
Thakur International & Investment (P) Ltd. branded as “Thakur International” is company which has been registered under the Companies Registrat...
Thakur International & Investment (P) Ltd. branded as “Thakur International” is company which has been registered under the Companies Registration Act, 1956 (No. 1 of 1956), Nepal. The versatility of the company has enabled us to develop multifaceted expertise that has broadened our experience to match the demands of today.