Airline Ticketing Assistant
- No. of Openings 12
- Industry Tourism and Hospitality
- Category Hospitality/ Travel/ Ticketing/ Tour
- Location Putalisadak, Kathmandu, Kathmandu District
- Job Level Entry Level
- Salary Negotiable (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Dec 23, 2024 (7 days left)
- Vehicle License No
- Skills Communication (e.g.: written and oral communication), CRM (Customer Relationship Management), Interpersonal Skills (e.g.: patience, empathy), Multitasking, Positive attitude (e.g.: optimism, confident)
Job Description
- Support the ticketing team in processing ticket sales, including booking, changes, and cancellations.
- Provide excellent customer service by addressing inquiries and resolving issues related to ticketing and reservations via phone, email, or in person.
- Accurately enter and update customer and ticketing information into the reservation system.
- Prepare and maintain documentation related to ticketing, such as travel itineraries, receipts, and reports.
- Perform general administrative tasks including filing, photocopying, and managing office supplies.
- Assist in monitoring and updating ticketing system interfaces to ensure accuracy and functionality.
- Collaborate with other departments, such as operations and customer service, to ensure a seamless travel experience for customers.
- Assist in handling and resolving ticketing issues, including refunds and exchanges, in accordance with company policies.
Job Specification
- Currently pursuing or recently completed a degree in Business Administration, Hospitality, Travel Management, or a related field.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Basic understanding of reservation systems or willingness to learn.
- Attention to detail and accuracy.
- Ability to handle multiple tasks and prioritize effectively.
- Professional demeanor and positive attitude.
- Strong problem-solving skills and customer-oriented mindset.
About Company
Skyline Travel and Tour Pvt. Ltd., established in 2015 and located in Putalisadak, Kathmandu is an IATA and ATA registered travel agency specializi...
Skyline Travel and Tour Pvt. Ltd., established in 2015 and located in Putalisadak, Kathmandu is an IATA and ATA registered travel agency specializing in affordable domestic and international airline ticketing. Our company offers a broad range of travel services tailored to meet the diverse need of its client. Committed to providing prompt, high- quality service and exceptional hospitality, Skyline has build a strong reputation for personalized, Hassel free travel solution We are one of the most promising and professional travel agency in tourism industry of Nepal.