Position: Airline Ticketing Intern

Job Description

Responsibilities:

• Assist customers in booking flights, both domestic and international, through various reservation systems.
• Provide excellent customer service to resolve inquiries and issues related to bookings, cancellations, and modifications.
• Learn and apply knowledge of airline policies, fare structures, and booking procedures.
• Collaborate with team members to ensure efficient and accurate processing of ticketing transactions.
• Assist in maintaining accurate records of bookings and payments.
• Stay updated on airline industry trends and developments to better assist customers.
• Handle administrative tasks such as filing, data entry, and preparing reports as needed.

Job Specification

• Currently pursuing a degree in Hospitality, Tourism, Business Administration, or a related field.
• Strong communication skills and a customer-oriented approach.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency in computer systems and reservation software is a plus.
• Attention to detail and accuracy in handling transactions.
• Availability to work flexible hours, including weekends, if required.