Client Relation Officer
- No. of Openings 1
- Industry Hospitality
- Category Digital Marketing
- Location Tinkune, Kathmandu
- Job Level Mid Level
- Salary Nrs. 30K-40K Monthly
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 2 + years
- Expiry date Mar 04, 2025 (10 days left)
- Vehicle License no
- Skills MS word, MS Excel, organizational skills, Communication (e.g.: written and oral communication), Project Management, Canva
Job Description
As a Senior Client Service Associate, you will be the primary point of contact for major clients, directly managing client relationships and overseeing project delivery. This role involves ensuring that client needs are comprehensively met and providing strategic advice on agency services. You will lead initiatives, mentor junior staff, and drive the successful execution of client projects, ensuring alignment with the company’s strategic objectives.
- Develop and implement innovative marketing strategies, including Above The Line (ATL) and below The Line (BTL) activities, to enhance brand awareness, market reach, and customer engagement.
- Conduct in-depth analysis of market trends, consumer behavior, and competitive strategies to optimize marketing campaigns.
- Design and execute diverse marketing initiatives across digital, print, outdoor, and event-based platforms to maximize brand impact.
- Collaborate with internal teams and external partners to ensure seamless campaign execution while maintaining quality and meeting deadlines.
- Establish and nurture relationships with business partners, influencers, and organizations to strengthen the company’s market presence.
- Maintain strong connections with key stakeholders to align marketing efforts with long-term business objectives.
- Monitor, analyze, and evaluate the performance of marketing campaigns, providing actionable insights to optimize effectiveness.
- Prepare detailed reports on marketing performance, including ROI and key performance indicators (KPIs), to guide strategic decision-making.
Job Specification
- Bachelor’s degree in Business, Marketing, Communications, or a related field. A Master’s degree is preferred.
- Strong ability to multitask and meet deadlines in a fast-paced environment.
- Demonstrated leadership qualities and a proactive attitude.
- Up-to-date knowledge of market trends.
- Minimum 2 years of experience in a related role.
- Strong attention to detail.
- Ability to work independently as well as part of team in a fast paced environment.
About Company
Siddhartha Business Group of Hospitality started with a modest fast food outlet in Tikapur Municipality in Kailali district on 5 February 1998. The growing popularity of the fast food stall eventually transformed into a multi-facility business hotel named Siddhartha Guest House in 1999. With hard work and team spirit, we now have more than 13 hotels, resorts and restaurants across the nation. Today SGBH has surpassed its services from fooding and lodging under its own banner to establish itself as a prominent hospitality enterprise and have established businesses in hospitality education, hospitality education, hospitality trade, travel and tours, cafes and agriculture. Every member of the SGBH family have relentlessly worked for years to make us what we are today.
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