Outbound Tour Officer

Preparing travel itineraries, package costing, and proposals. Also, design and create new tour packages as per the customer’s needs.
Providing quotes of travel related services to individual and corporate clients as well as follow up with them.
Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
To follow up on customer inquiries, make outbound calls to them.
Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
To maximize the opportunities, up-sell and cross-sell additional travel products and services.
To be able to process VISA of clients of different countries.
Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
Collect information from tours leader after leading tours to find out good feedback for the service improvement
Make research to find out more attractive tourism destination or sites
To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
To create and sell fixed-departure or individually-designed tailor made tours for customers.
To maximize revenue and profit, every genuine single query must be converted to a sale.

Experienced with outbound tour marketing and independent handling of tour operation.
Established client base of different groups for the purpose of securing business for the Travel to ensure that predetermined sales expectations were met or exceeded.
Remarkable professional relationship with airlines, travel and other service provider.
Must have conducted group outbound tours
Must have maintained a tracking system for all potential customers.
Ensure that all appropriate communication for upcoming business is completed and then submitted to the management team in timely manner.
Conducted sales calls and met all quotas to ensure that the monthly, quarterly and annual goals are met.
Confirmed in writing to the client all requirements via sales contract.
Accurately forecasted all bookings and cancellations.
Worked for Independent outbound tour with the implementation & achievement of the Sales Marketing plan.
Superior oral and written communications and problem solving/strategizing skills.
Strong and professional sales techniques.
Remarkable ability to develop marketing plans, proposals and contracts.

Preferred Educational Qualification: Bachelor/Master

Educational Description:

Should have immense knowledge of the related ACTs
Should have completed Bachelor/Masters Level.
Preference will be given for the personnel in relevant field and having proficiency in various languages.

Other Specific Requirements:

Excellent communication and interpersonal skill
Exceptionally customer oriented and great team player.
Proven ability to develop and implement special promotions to increase business from specific market segments.
String selling and time management abilities
Must be willing to work even under stress and out of usual working time.
Excellent in computer application MS word, MS excel, power point etc.
Two-wheeler license holder and two-wheeler holder are preferred.

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Raintree Tours and Travel Pvt. Ltd. is a local investment and a prominent tour operator managed by experienced professional team handling outbound...

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