Inbound Tour Officer
- No. of Openings 5
- Industry Tourism and Hospitality
- Category Travel and Tourism
- Location Kathmandu, Nepal
- Job Level Mid Level
- Salary Negotiable (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 3 + years
- Expiry date Dec 22, 2024 (6 days left)
- Vehicle License No
- Skills Sales and Marketing, Business Development, Client Relationships, Interpersonal and Communication Skills
Job Description
- Preparing travel itineraries, obtain special rates from various hotels and transport , package costing, rate sheets and proposals. Also, designing and creating new tour packages as per the customer’s needs and then sending to agent overseas.
- Preparing tourist or visitor information, and creating promotional
- Involvement with suppliers and business partners to determine logistics for inbound tour groups.
- Obtaining visas for foreign customers by coordinating with overseas business partners and assisting with tour operations on a day-to-day basis.
- Handling operations-related inquiries and lend a hand to the sales team as needed as well as deciding how many vacations to sell each season and which resorts/hotels to use
- Visiting resorts/hotels to determine the quality and suitability of accommodations
- Coordinating with transport companies, airlines, hoteliers, tour guides, and resort representatives, also deciding on service levels, contracts, pricing and confirming the names of customers with airlines and hotels
- Promoting trips and holidays to customers through travel agents, websites, and brochures.
- Invoicing, combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages.
- Providing quotes of travel related services to individual and agents abroad as well as follow up with them.
- Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
- To follow up on customer inquiries, make calls to them.
- Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
- Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
- To maximize the opportunities, up-sell and cross-sell additional travel products and services.
- Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
- Collect information from tours leader after leading tours to find out good feedback for the service improvement
- Make research to find out more attractive tourism destination or sitesto
- To be able to handle passport and immigration issues
- To be able to assist visa processing
- To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
- To create and sell fixed-departure or individually-designed tailor made tours for customers.
- To maximize revenue and profit, every genuine single query must be converted to a sale.
Job Specification
- Must be hospitable/ Polite and friendly
- Should have good command on written and spoken English
- Should have in-depth knowledge or tourism industry
- Able to create, market and sell tourism product
- Good relation with suppliers (hotels, vehicle, airlines, guides)
- Create strong team to achieve the target goal
- Experienced with inbound tour marketing and independent handling of tour operation.
- Establish client base of different groups for the purpose of securing business for the Travel to ensure that predetermined sales expectations were met or exceeded.
- Remarkable professional relationship with airlines, travel and other service provider.
- Must have conducted group inbound tours
- Must have maintained a tracking system for all potential customers.
- Ensure that all appropriate communication for upcoming business is completed and then submitted to the management team in timely manner.
- Conducted sales calls and met all quotas to ensure that the monthly, quarterly and annual goals are met.
- Confirmed in writing to the client all requirements via sales contract.
- Accurately forecasted all bookings and cancellations.
- Worked for Independent inbound tour with the implementation & achievement of the Sales Marketing plan.
- Superior oral and written communications and problem solving/strategizing skills.
- Strong and professional sales techniques.
- Remarkable ability to develop marketing plans, proposals and contracts.
- Should have completed Bachelor / Master Level.
- Preference will be given for the personnel in relevant field and having proficiency in various languages.
- Immense knowledge of the related ACTs
- Excellent communication and interpersonal skill
- Exceptionally customer oriented and great team player.
- Proven ability to develop and implement special promotions to increase business from specific market segments.
- Must be willing to work even under stress and out of usual working time.
- Excellent in computer application MS word, MS excel, power point etc.
- Two-wheeler license holder and two-wheeler holder are preferred.
Bebefits: Attractive salary for deserving potential, PF, Incentives, Dashain Bonus
About Company
Raintree Tours and Travel Pvt. Ltd. is a local investment and a prominent tour operator managed by experienced professional team handling outbound...
Raintree Tours and Travel Pvt. Ltd. is a local investment and a prominent tour operator managed by experienced professional team handling outbound and inbound travel business. Furthermore, the company provides recreational and business travellers with professional service and consultation.
