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Client Service Associate
- No. of Openings 10
- Industry Media and Entertainment
- Category Hospitality
- Location 3
- Job Level Entry Level
- Salary Negotiable
- Education Level Plus 2
- Experience Freshers can apply
- Expiry date Jan 08, 2016 (Expired)
Job Description
1 Provide the best possible service through the practice of a customer first ethic
2 Develop teamwork to establish best practice in customer services department
3 Phone handling including ticketing, booking transferring calls to requested departments
4 Undertake special project as assigned by supervisor/managers
5 Ensure adequate cash levels, handle cash in a competent ethical manner
Ticketing
- Maintain ticket stock including complementary tickets
- Sell ticket at the ticketing window through computerized system
Booking
- Book tickets thorough telephones
- Provide customers with the information on bookings, show-time and other matters
- Market available tickets and services to customers
- Confirm new movies and show time with print and web media, relay error to office secretary
F&B
- Sell products and services in alignment with F&B hygienic standard
- Stock control using the in-house system ensuring adequate stock of products
- Ensure attractive display, cleanliness, maintenance of equipment and hardware
Job Specification
- +2 in any discipline (Hospitality Management preferrable).
- Computer skills: MS-Work, MS-Excel, Email, Internet.
- Excellent customer service skill,
- Communication skill-verbal, written.
- Should be willing to be trained as needed, result oriented, self-motivated, meticulous, diligent and systematic.
About Company
Team Quest Pvt. Ltd. the brand owner of QFX Cinemas, a quality driven and innovative management group is a modern Nepali investment and management company. It is 200-people strong today, carefully selected and forged into a dynamic team in the pursuit of a common vision of growth and business-portfolio diversification.
We are looking for highly motivated and dynamic individual for the mentioned position:
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