Customer Service Representative
Innovate Tech
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Innovate Tech

Baluwatar

About Us

Innovate tech is a new synergy envisioned and curated by technologists, serial entrepreneurs, and thinkers with a proven track record. A tech company at its heart, we are on the brink of revolution, changing the way education is perceived. We have art, ...

Innovate tech is a new synergy envisioned and curated by technologists, serial entrepreneurs, and thinkers with a proven track record. A tech company at its heart, we are on the brink of revolution, changing the way education is perceived.

We have art, science, media, technology, and human-centered thinking as a core part of our culture. We convert an idea into reality and an impactful one.

Come join us in innovating the future of learning.

Customer Service Representative

Basic Information

  • No. of Openings 1
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Kathmandu District , Kathmandu -Baluwatar, Kathmandu
  • Job Level Entry Level
  • Desired Candidate Both(Female, Male)
  • Experience 1 year
  • Expiry date 2022-06-28

Job Description

We are looking for someone with pleasant personality and dynamic professional attitude for our organization. 

Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure that we provide professional and friendly service to all our customers.

 

Responsibilities:

  • Ensure timely and accurate customer service.
  • Maintain positive, empathetic and professional attitude towards customers all the time.
  • Respond to questions and concerns about the organization and guide them to the concerned department if they have any queries.
  • Handle complaints and specific customers’ requests.
  • Keeping records of customer’s interactions, phone calls, and complaints.
  • Maintain an organized and comprehensive filing system.
  • Maintain required pars of customer services department.
  • Troubleshoot emergencies
  • Perform and undertake all other duties and responsibilities as requested by the Immediate S

Job Specification

Education:

  • Minimum Bachelor’s degree. 
  • Must be able to read, speak, write, and understand the primary language used in the workplace.

Experience:

  • Proven work experience as a Customer Service Officer with office management and general administrative tasks.

Job Specifications

  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities.
  • Problem-solving skills
This job has been expired on 2022-06-28