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About Us
Innovate tech is a new synergy envisioned and curated by technologists, serial entrepreneurs, and thinkers with a proven track record. A tech company at its heart, we are on the brink of revolution, changing the way education is perceived.
We have art, ...
Innovate tech is a new synergy envisioned and curated by technologists, serial entrepreneurs, and thinkers with a proven track record. A tech company at its heart, we are on the brink of revolution, changing the way education is perceived.
We have art, science, media, technology, and human-centered thinking as a core part of our culture. We convert an idea into reality and an impactful one.
Come join us in innovating the future of learning.
Customer Service Representative
Basic Information
- No. of Openings 1
- Job Category Marketing / Advertising / Customer Service
- Job Location Kathmandu District , Kathmandu -Baluwatar, Kathmandu
- Job Level Entry Level
- Desired Candidate Both(Female, Male)
- Experience 1 year
- Expiry date 2022-06-28
Job Description
We are looking for someone with pleasant personality and dynamic professional attitude for our organization.
Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure that we provide professional and friendly service to all our customers.
Responsibilities:
- Ensure timely and accurate customer service.
- Maintain positive, empathetic and professional attitude towards customers all the time.
- Respond to questions and concerns about the organization and guide them to the concerned department if they have any queries.
- Handle complaints and specific customers’ requests.
- Keeping records of customer’s interactions, phone calls, and complaints.
- Maintain an organized and comprehensive filing system.
- Maintain required pars of customer services department.
- Troubleshoot emergencies
- Perform and undertake all other duties and responsibilities as requested by the Immediate S
Job Specification
Education:
- Minimum Bachelor’s degree.
- Must be able to read, speak, write, and understand the primary language used in the workplace.
Experience:
- Proven work experience as a Customer Service Officer with office management and general administrative tasks.
Job Specifications
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities.
- Problem-solving skills
This job has been expired
on 2022-06-28
