Customer Service Representative (Female)
Giftmandu.com
9775__Giftmandu.jpg
Giftmandu.com

Khumaltar

About Us

Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, Kirtipur as well as many cities outside KTM since 2010. We are one of the leading and most widely loved ...

Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, Kirtipur as well as many cities outside KTM since 2010. We are one of the leading and most widely loved online shopping sites in Nepal for our quality of products and customer focused services. We love and enjoy our job of delivering gifts in Nepal. We'd like to welcome interested candidates to explore our current job openings and possibly join our happy team.

Explore more about us - https://www.giftmandu.com

Customer Service Representative (Female)

Basic Information

  • No. of Openings 2
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Lalitpur District Nakhipot, Khumaltar
  • Job Level Entry Level
  • Salary NRS (20,000-25,000) Monthly
  • Education Level Intermediate (+2 passed or Bachelor running)
  • Desired Candidate Female Only
  • Experience 1 year
  • Expiry date 2022-12-09
  • Skills Customer Service, Microsoft Office, Teamwork (e.g.: cooperative, supportive), Communication skills, English Typing and Speaking

Job Description

  • This position provides direct customer support to our valued customers over different online platforms, including telephone, email, Viber, WhatsApp, and social pages. 
  • This position takes care of customer inquiries and issues with the utmost care, attention, and professionalism. Processes customer orders for timely delivery. Making customers happy is the only goal for this position.

Job Specification

  • Team player.
  • Good communication skills.
  • Organized and attention to details.
  • Comfortable in communicating in English on messaging platforms (i.e. Viber, WhatsApp, FB Messenger, Instagram, Emails)
  • Knowledge of Internet browsing and usage of search engine.
  • Knowledge of eCommerce is a plus.
  • Should know how to use MS Word, Excel, and Google Sheets.
  • Should be able to multitask.