Call Center Supervisor
Kalash Services Pvt. Ltd
Kalash Services Pvt. Ltd

Jawalakhel, Lalitpur

About Us

Kalash Services Pvt. Ltd. a state-of-the-art contact center mainly caters to the growing importance of providing Omni-channel customer support to local and international clients.  

Call Center Supervisor

Basic Information

  • Job Category General Mgmt. / Administration / Operations
  • Job Location Kathmandu
  • Job Level Mid Level
  • Salary Negotiable
  • Education Level Bachelors
  • Desired Candidate Both(Female, Male)
  • Experience 2 years
  • Expiry date 2023-04-07
  • Skills Communication skills, Teamwork (e.g.: cooperative, supportive), Interpersonal Skills (e.g.: patience, empathy), Decision-making, Time Management

Job Description

  • Making sure employees that report to you meet performance expectations.
  • Giving instructions or orders to subordinate employees.
  • Ensuring that the work environment is safe, secure and healthy.
  • Meeting deadlines.
  • Approving work hours.
  • Ensure great customer service at all levels.

Job Specification

  • Must have been working as a CSR, Team Leader, and Assistant Supervisor in different organizations.
  • Excellent computer skills, MS-Office, system knowledge
  • Ability to resolve conflicts, analyze the situation, decision making skills
  • Good communication skills, confident, self-motivated
  • Team lead qualities and abilities
  • Comfortable working in any shifts
  • Must have own vehicle and valid license.
This job has been expired on 2023-04-07