Front Desk Officer
- No. of Openings 1
- Industry Hospitality
- Category Front Desk/ Receptionist/ Secretarial
- Location Maitidevi, Kathmandu, Kathmandu District
- Job Level Junior Level
- Salary Nrs. Monthly
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date Apr 25, 2025 (1 day left)
- Vehicle License no
- Skills Time Managemeent, MS word, Communication skills, Documentation and reporting
Job Description
- Greeting and Welcoming Visitors
- Politely greet clients, guests, and visitors.
- Provide accurate information or direct them to the appropriate person/department.
- Answering Phone Calls and Emails
- Respond to incoming calls professionally and redirect them as necessary.
- Handle inquiries via email or messaging platforms.
- Managing Appointments and Schedules
- Book, confirm, and reschedule appointments or meetings.
- Maintain updated records of all bookings.
- Maintaining Visitor Logs
- Record visitor information for security and organizational records.
- Issue visitor passes if needed.
- Clerical and Administrative Support
- File documents, maintain records, and handle data entry.
- Support administrative staff with routine tasks.
- Handling Mail and Deliveries
- Receive, sort, and distribute incoming and outgoing mail or packages.
- Maintaining Clean and Presentable Reception Area
- Ensure the front desk and waiting area are tidy and welcoming.
- Customer Service and Problem Solving
- Address basic queries, provide company-related information.
- Handle minor complaints or concerns in a professional manner.
- Coordination with Internal Staff
- Relay messages and coordinate communication between departments.
- Using Office Equipment
- Operate printers, fax machines, photocopiers, etc.
Job Specification
- Bachelor's degree
- Additional training or certification in document management is a plus.
- 1 year of experience in documentation in consultancy.
- Proficiency in MS Office
- Strong attention to detail and accuracy.
- Good organizational and time management skills.
- Effective written and verbal communication skills.
- Ability to work independently and as part of a team.
- Ability to handle confidential information securely.
- Strong problem-solving skills and adaptability.
- Willingness to stay updated on documentation trends and best practices.
