Position: Showroom Manager

Industry Automobile
Category General Mgmt. / Administration
Location Kathmandu, Nepal
Job Level Senior Level
Salary 70K- 100K (Negotiable)
Education Level Bachelors
Desired Candidate Both(Female, Male)
Experience 3 + years
Expiry date Sep 25, 2024 (6 days left)
Vehicle License Yes (Preferred)
Skills Team Management, Teamwork (e.g.: cooperative, supportive), Leadership, Communication (e.g.: written and oral communication)

Job Description

Lead and motivate the sales team to achieve and exceed sales targets.
Develop and implement strategies to drive sales and increase customer engagement.
Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
Analyze sales data and customer feedback to identify trends and areas for improvement.
Recruit, train, and supervise showroom staff, including sales associates and support personnel.
Conduct performance reviews and provide ongoing coaching and development.
Create and manage staff schedules to ensure adequate coverage during peak hours.
Oversee the daily operations of the showroom, including inventory management, visual merchandising, and product presentation.
Ensure the showroom is clean, organized, and visually appealing at all times.
Manage showroom budgets and expenses, including ordering supplies and equipment.
Collaborate with the marketing team to develop and execute promotional campaigns and events.
Implement and track marketing initiatives to drive traffic and increase brand awareness.
Analyze the effectiveness of marketing activities and adjust strategies as needed.
Build and maintain strong relationships with customers, addressing their needs and feedback.
Implement loyalty programs and initiatives to enhance customer retention.
Handle escalated customer issues and complaints with professionalism and empathy.
Prepare and present regular reports on showroom performance, sales metrics, and staff productivity.
Utilize sales data and market research to make informed decisions and optimize showroom operations.

Job Specification

Minimum bachelor’s degree or Masters in Business Administration, Marketing, Retail Management, or a related field (preferred).
Minimum of 3 years of experience in retail management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail management software and Microsoft Office Suite.
Strong analytical skills and the ability to interpret sales data and trends.
Ability to work in a fast-paced environment and adapt to changing priorities.

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