Reservation & Admin Executive (Hotel)

Reservation & Admin Executive For Travel & Tour Company in Basundhara, Kathmandu .

-Details:

*Post: Reservation & Admin Executive

*Location: Basundhara, Kathmandu

*Salary: Negotiable

*Education: Bachelor complete

*Experience: 1 years of experience as a Reservation cum Admin Executive in travel & tour or any relevant industry

-Job Description:

* Handle travel reservations, including flights, hotels, tours, visas, insurance and

transportation for clients.

* Respond to customer inquiries via phone, email, or in person, providing accurate and timely information.

* Process bookings, confirmations, cancellations, and modifications efficiently.

* Maintain an up-to-date database of clients, bookings, and travel itineraries.

* Keep up-to-date record of daily sales and transactions.

* Visit embassies and banks for customer visa service and other necessary agency official errands to organizations.

* Manage office operations, supplies, including scheduling, filing, and document

management.

* Support the administration team with office tasks, including maintaining records and reports.

* Assist in preparing business correspondence, reports, and other documents.

* Provide administrative support to management and staff as needed.

* Assist in organizing meetings, events, and travel arrangements.

* Handle any travel-related issues or emergencies professionally and promptly.

Requirements:

* Previous experience in reservations, travel agency operations, or administrative roles preferred.

* Strong knowledge of travel booking systems Bon Fire software.

* Excellent communication and interpersonal skills.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

* Ability to multitask, work under pressure, and handle customer and operational concerns effectively.

* High level of attention to detail and organizational skills.

* Knowledge of travel regulations, visa requirements, and international travel process

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