Presales Engineer

Job Description

Job Title: Presales Engineer

Designation: Presales Engineer

Reports to: VP | Presales

Location: Bakhundole, Lalitpur 44600, Nepal

Shift: Standard (09:00 AM to 06:00 PM) from Monday to Friday

Position Overview

We are seeking a motivated and skilled Mid-Level Presales Engineer to join our dynamic team. In this role, you will collaborate closely with sales, technical teams, and customers to understand their needs and provide tailored solutions. You will be responsible for delivering technical presentations, product demonstrations, and developing proof of concepts (POCs) to support the sales process. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to translate complex technical concepts into clear, customer-friendly solutions.

Roles And Responsibilities

• Solution Design & Presentation: Work with the sales team to understand customer needs and provide technical input on solution design. Prepare and present tailored technical demos and presentations that align with customer requirements.
• Customer Consultation: Engage directly with customers to assess their technical requirements and challenges. Provide technical recommendations on how your company’s solutions can solve those challenges.
• Collaborate with Sales Team: Partner with account executives and sales managers throughout the sales cycle. Ensure that technical concerns are addressed promptly and effectively to help close deals.
• Proof of Concept (POC) Support: Assist in running POCs, ensuring the proposed solution meets customer expectations, and provide technical guidance during this phase to ensure a successful outcome.
• Respond to RFPs/RFIs: Contribute to the preparation and submission of technical responses to RFPs (Request for Proposals) and RFIs (Request for Information), ensuring they clearly articulate how the company’s products/solutions meet customer needs.
• Customer Training and Enablement: Provide technical training to customers, ensuring they can successfully use and implement the company’s products. Create training materials and resources as needed.
• Feedback Loop with Product Teams: Provide valuable feedback from customers regarding product improvements or feature requests. Work closely with product management and development teams to refine solutions and ensure they meet market demands.
• Technical Documentation & Proposal Support: Develop technical documentation, including system designs, architecture diagrams, and technical specifications. Assist in preparing sales proposals and ensuring technical accuracy.
• Market & Competitive Intelligence: Stay up to date on industry trends, customer pain points, and competitive solutions. Provide insights to the sales and marketing teams on how to position the company’s products effectively against competitors.
• Continuous Learning and Improvement: Continuously improve technical skills and stay updated on industry trends. Attend relevant training and certification programs to enhance expertise.
  
  

Skills And Qualifications

• Education: A bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field.
  
  

Experience

3-5 years of experience in a presales engineering or technical consultant role, ideally within a similar industry. Relevant certifications (e.g., cloud certifications like AWS, Azure, or Google Cloud, or product-specific certifications) would be a plus.

What We Offer

• Work in a multinational company operating in the Cloud & ICT domain, based out of the UK and operating in Australia, India, Nepal, Pakistan, and Bangladesh
• Best in class open, progressive, professional, and equal opportunity work environment
• Closely knit and supportive team members and a culture where your contributions, opinions, and diversity is welcome, respected, & encouraged
• Exposure to multi-disciplinary skill areas (including team management & leadership) in a vibrant start-up ecosystem with deep work involving world-class leaders like Amazon, Microsoft, Google, Alibaba, DigitalOcean, and Facebook
• Opportunity to travel regionally (as part of assignment/ training and development or delivery ) in Nepal, India, Pakistan, Bangladesh, or Srilanka
  
  

Our Commitments

We believe that diversity drives innovation. At Genese Solution, we are dedicated to creating a work environment where everyone, regardless of race, gender identity, age, religion, disability, or background, feels respected and included.

Interested candidates meeting the above criteria are requested to send their CV and cover letter to hr@genesesolution.com clearly mentioning the position you are applying for in the subject.

NOTE: Only shortlisted candidates will be contacted for further selection process.