Process Manager
- Industry Other
- Category Engineering
- Location Kathmandu, Nepal
- Expiry date Apr 17, 2025 (1 day left)
Job Description
Kathmandu, NepalNegotiable
The Process Manager at ITsutra Inc. is responsible for creating, maintaining, and optimizing the organization’s Process Inventory. This role involves developing clear and user-friendly SOPs, creating visual process diagrams, and collaborating with department heads to standardize processes. The Process Manager will ensure that all workflows are well-documented and updated regularly to improve operational efficiency. This role requires strong organizational, communication, and documentation skills to drive continuous improvement and operational excellence.
Job Description
- Process Documentation
- Collaborate with HODs and process owners to gather detailed information and create clear, user-friendly Standard Operating Procedures (SOPs).
- Establish and enforce a consistent format for all documentation, ensuring uniformity across the organization.
- Regularly review and update SOPs to keep them relevant, accurate, and aligned with current practices.
- Process Diagram Creation
- Develop visual diagrams (e.g., flowcharts, workflow diagrams) to accompany written documentation, using tools like Lucid chart, Visio, or Miro.
- Ensure diagrams accurately reflect process flows, decision points, and dependencies.
- Manage updates to diagrams as processes evolve, maintaining visual resources that are easy to understand and use.
- Process Inventory Management
- Organize and maintain the Process Inventory in Notion, ensuring all documents and diagrams are easily accessible and well-labeled.
- Track the status of documentation projects, including draft, review, and finalized stages, and manage a review calendar to keep documentation current.
- Provide guidance and training to team members on how to navigate and utilize the Process Inventory effectively.
- Collaboration and Stakeholder Engagement
- Act as the primary liaison between departments to facilitate the documentation and standardization of processes.
- Engage with stakeholders to gather feedback, identify areas for improvement, and ensure alignment across teams.
- Manage and prioritize documentation requests based on organizational needs and strategic impact.
- Continuous Improvement
- Analyze feedback and performance data to drive continuous improvement in process documentation and management practices.
- Stay up to date with best practices in process management and propose innovative solutions to enhance workflow efficiency.
- Proactively seek opportunities to streamline and optimize processes, making recommendations to stakeholders.
