Position: Assistant- MIS

Job Description

Job Overview:

As an Assistant MIS at SalesBerry, your primary role will be to assist in maintaining and analyzing data, ensuring data accuracy, and providing valuable insights to support decision-making within the organization. You will play a crucial role in enhancing the efficiency and effectiveness of our operations through data-driven solutions.

Key Responsibilities:

Data Management:

• Assist in the collection, storage, and organization of data from various sources.
• Ensure data accuracy and completeness, making necessary corrections when required.

Data Analysis:

• Conduct data analysis to identify trends, patterns, and insights.
• Prepare reports and presentations to communicate findings to relevant stakeholders.

Database Maintenance:

• Assist in the maintenance and optimization of databases and information systems.
• Ensure data security and privacy compliance.

Resource Planning and Manpower Requirements:

• Collaborate with HR and department heads for resource planning based on data analysis.
• Assist in updating manpower requirements and skills mapping.

Call Traffic Analysis and Forecasting:

• Analyze call traffic trends and forecast future volumes, considering new business campaigns.
• Provide insights to support staffing projections according to the forecasted volumes and scheduling.

Strategic Coordination:

• Work closely with top management and actively participate in decision-making processes.
• Provide regular updates on business performance to clients and internal management.

Change Support:

• Support change initiatives to ensure that business requirements are clearly understood and implemented effectively.

Revenue Projection:

• Project revenues for the aligned process based on data analysis and trends

Safeguarding and Equality:

• Prioritize the safeguarding of all students and participate in training on safeguarding matters.
• Contribute to the elimination of unlawful discrimination, harassment, and victimization; advance equality of opportunity; and foster good relations between people who share a protected characteristic and those who do not.

Requirements and Skills:

• Bachelor's degree in Information Technology, Business, or a related field (recent graduates are welcome).
• Strong analytical skills and attention to detail.
• Proficiency in data analysis tools and software
• Knowledge of database management and data warehousing concepts.
• Good understanding of data privacy and security regulations.
• Effective communication and teamwork skills
• Ability to work collaboratively in a team.
• Strong problem-solving skills.