Position: Support Associate

Job Description

Responsibilities

• Learn Microsoft Dynamics 365 Business Central and NAV and its modules and Agile’s localized modules.
• Provide Microsoft Dynamics 365 BC/NAV support to the clients and liaise with the developers and clients- act as a point of communication.
• Resolve functional issues and configure general ledger, account receivables, account payable, fixed asset setup, and cash/bank setup in ERP system.
• Support end-users to successfully use ERP system and conduct basic user training.
• Provide support & submitting tax related documents for software approval process.
• Provide consultancy support for accountancy, Taxation and other cross-related issues of IT and business.
• Give assistance to the senior functional consultant while documenting the business requirements and configuring ERP to meet the customer's end.
• Other tasks as assigned by the supervisor.

Job Specifications:

• Have an industry recognized Accountancy qualification [Bachelor or Master’s in commerce (BBS/BBA/MBS/MBA)/Semi-Qualified CA/ACCA]
• Minimum of 1 years of proven experience in similar role (Audit or Accounts).
• Familiar with enterprise applications like ERP, Tally and Audit Software.
• Experience of delivering financial management solutions or equivalent consultancy roles in business software implementation are preferable.
• Excellent problem-solving skills
• Strong communication and teamwork abilities.
• Ability to learn quickly and adapt to new technologies and project requirements.