Position: Facilities Manager

Job Description

The Facilities Manager is responsible for planning, coordinating, and overseeing all aspects of facilities management and workplace support services at assigned sites. This role includes ensuring compliance with laws, regulations, and company policies; maintaining a safe, healthy, and well-maintained environment; and managing projects to meet specific operational and scheduling requirements. The Facilities Manager may work independently or as part of a team, utilizing various resources, tools, systems, and processes to achieve project goals. Key duties also involve collaborating with stakeholders, managing direct and indirect reports, and ensuring high-quality, timely outcomes.

Key Responsibilities

• Ensure compliance with all relevant laws, regulations, and company policies.
• Develop and execute site facilities management and operations plans, including inspections and maintenance.
• Manage all facilities-related documentation and records.
• Manage supplier relationships and optimize the supply chain for all services and supplies.
• Prepare and present management reports on site status, performance, incidents, costs, budgets, and service delivery.
• Oversee budgeting, cost estimation, and financial tracking for both operational and capital expenses.
• Supervise housekeeping operations to maintain cleanliness and hygiene standards across all assigned areas.
• Inspect premises to ensure compliance with cleanliness, safety, and maintenance standards.
• Maintain safety, health, and maintenance standards at all assigned sites.
• Coordinate housekeeping schedules, assign tasks, and monitor the performance of the housekeeping team.
• Train housekeeping staff on procedures, safety regulations, and company policies.
• Order and manage housekeeping supplies and equipment, ensuring proper stock levels are maintained.
• Handle commercial contracting and procurement processes for services and supplies.
• Provide expert advice and support in fulfilling company commitments.
• Drive innovation and service improvement through participation in relevant programs and initiatives.
• Maintain high levels of customer satisfaction and engagement.
• Perform additional tasks as needed to support business objectives

Qualifications & Requirements

• Degree or diploma in Business Administration or a related field (a degree in Hotel management, or Real Estate Management is also acceptable).
• Minimum of 7 years of relevant experience in similar roles (or experience in the hospitality sector, and housekeeping department), including developmental positions.
• Excellent written and oral communication skills; multilingual abilities are an advantage.
• Proven leadership experience with high-performing teams.

The job description may not cover all tasks and responsibilities. Additional duties may be assigned as needed to meet business requirements.