Position: Front Office Manager

Job Description

Company Description

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Role Description

This is a full-time on-site role for a Front Office Manager at Hotel Landmark in Pokhara. The Front Office Manager will be responsible for overseeing daily operations, managing customer inquiries and concerns, ensuring customer satisfaction, supervising front office staff, and maintaining communication with other hotel departments.

Qualifications

• Office Administration and Front Office skills
• Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving abilities
• Previous experience in a hotel or hospitality industry
• Proficiency in MS Office and hotel management software
• Bachelor's degree in Hospitality Management or related field