Position: Digitization IT Officer

Job Description

Shikhar Insurance Company Limited is seeking a highly skilled and innovative Digitization IT Officer to lead the company’s efforts in digital transformation. The ideal candidate will have extensive knowledge of the insurance domain, API integration processes, contract management, and the ability to explore partnerships to enhance digital operations. This role will focus on building a robust digital ecosystem, streamlining integration processes, and driving digital growth in collaboration with internal teams and external partners. If you're passionate about digital innovation and growth, this is the perfect opportunity for you.

Responsibilities

• Digital Transformation Leadership: Drive Shikhar Insurance’s digital transformation, leading the integration of digital platforms and APIs across various systems.
• Strategic Partnership Development: Identify and establish strategic partnerships with fintech, insurtech, and other digital service providers to enhance Shikhar’s digital offerings and operational capabilities.
• API and Digital Integration: Manage API integrations with third-party platforms, ensuring seamless operation, scalability, and adherence to regulatory standards.
• Contract and Vendor Management: Negotiate contracts and manage agreements with digital service providers, ensuring alignment with business goals and compliance with industry standards.
• Innovation and Digital Growth: Proactively seek out new digital technologies, platforms, and partnerships to expand Shikhar Insurance’s digital ecosystem and drive business growth.
• Market and Digital Insights: Conduct market research to identify trends, competitor activities, and emerging technologies, applying these insights to inform digital strategy.
• Data-Driven Decision Making: Leverage analytics to assess the performance of digital platforms, making informed recommendations to optimize digital initiatives and partnerships.
• Customer Experience Optimization: Collaborate with cross-functional teams to ensure that digitization efforts enhance the customer experience and drive operational efficiency.
• Cross-Departmental Collaboration: Work closely with IT, marketing, operations, and finance teams to ensure the successful implementation of digital projects across the business.
• Compliance and Regulatory Adherence: Ensure all digital operations, including integrations and partnerships, adhere to regulatory and cybersecurity standards.
• Project Management: Lead and manage digital projects, ensuring timely delivery and effective communication with stakeholders across the company.
• Training and Support: Assist in training internal teams on new digital tools and processes, supporting change management to ensure smooth adoption of digital solutions.
• Reporting and Insights: Prepare regular reports on digital growth initiatives, partnerships, and integration performance for senior management.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field. A Master’s degree is a plus.
• 3-5 years of experience in digital transformation, partnerships, or business development within the insurance or financial services industry.
• Strong understanding of API management, digital platform integration, and third-party service partnerships.
• Proven experience in negotiating contracts and managing agreements with external partners and vendors.
• Deep knowledge of the insurance industry, including regulatory compliance and digital trends.
• Expertise in digital marketing techniques (SEO, SEM, GDN, Social Media Ads) is a plus.
• Excellent communication, presentation, and stakeholder management skills.
• Experience in using data analytics and business intelligence tools to inform strategy.
• Familiarity with Agile project management and DevOps practices is a plus.
• Strong problem-solving and critical-thinking abilities with a focus on innovation and growth.

We appreciate your interest in joining Shikhar Insurance Company Limited. Please note that only shortlisted candidates will be contacted for further steps in the hiring process. We thank all applicants for their interest in the position.