Position: Business Development Officer

Job Description

Title: Business Development Officer

Organization: eSewa

Job Type: Full time

Location: Kathmandu

About us: Established in 2009, eSewa is a household name today. South Asia’s first digital wallet, a licensed Payment Service Provider from Nepal Rastra Bank (Central Bank of Nepal), and an ISO 27001:2013 certified, eSewa is a subsidiary company of F1Soft International, a leading FinTech company of Nepal. Team eSewa has been working tirelessly to achieve its vision to create a cashless economy. For this, the company has onboarded more than 150k merchants, 50+ Banks and Financial Institutions (BFIs), and established a wider network of agents nationwide. eSewa is a mobile wallet that allows you to make online and offline payments to merchants, transfer funds to banks, and much more

Job Description:

• Engage with eCommerce, antivirus, and language test merchants daily, weekly, and monthly to increase transaction counts, amounts, and overall revenue.

• Oversee the activation and onboarding of merchants, ensuring a smooth integration into our platform.

• Develop and execute promotional campaigns, collaborating with merchants to create compelling offers and coordinating with internal teams for successful implementation.

• Conduct regular visits to merchants to strengthen relationships, perform stock checks, and resolve any issues or concerns.

• Work closely with merchants to promote products and services, enhancing sales and customer engagement.

• Coordinate with branches for campaign promotions, ensuring alignment with merchant strategies.

• Handle day-to-day operations, including resolving transaction-related issues promptly, ideally within T+1 day.

• Foster strong partnerships with merchants through consistent communication, support, and identifying growth opportunities.

Qualifications: 

• Preferably master’s degree with 1 year of experience in relevant fields. (freshers are encouraged to apply) or

Bachelor’s degree with at least 3 years of experience in relevant fields.

Required Skills:

• Excellent communication and relationship management skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong organizational skills with the ability to handle multiple tasks and solve operational challenges efficiently.

• Willingness to travel regularly for merchant visits.

• Ability to work both independently and as part of a collaborative team.

Why Join Us?

• Stellar opportunity to work with the rising company

• The amazing and passionate young team, beautiful office space

• Trust of the biggest FinTech company. 

• One-of-a-kind company culture and growth opportunities to accelerate your career progression.