Position: Showroom In Charge

Job Description

Job Description: Showroom In-charge (Kedia International)

Company: Kedia International 

Location: Kathmandu,Nepal

Position: Showroom In-charge 

Overview: 

We are looking for a dedicated and experienced Showroom In-charge to manage the daily operations and sales activities at our Ultraviolette F77 Bike showroom. The ideal candidate will be responsible for ensuring smooth showroom operations, driving sales performance, maintaining product displays, and delivering exceptional customer service. This role is key to enhancing customer satisfaction and promoting the Ultraviolette brand.

Key Responsibilities: 

- Sales Management: 

 - Oversee all sales operations in the showroom, ensuring sales targets are met or exceeded. 

 - Lead, motivate, and manage the sales team to enhance performance and productivity. 

 - Implement sales strategies and promotional campaigns to drive footfall and conversions. 

 - Develop and maintain strong relationships with customers, ensuring a positive sales experience.

- Customer Service & Experience: 

 - Ensure a high level of customer satisfaction by providing excellent service and resolving customer issues promptly. 

 - Assist customers in selecting the right Ultraviolette F77 bike based on their needs, preferences, and budget. 

 - Conduct test rides and explain the features, benefits, and specifications of the products.

- Showroom Maintenance & Upkeep: 

 - Ensure that the showroom is always clean, organized, and presentable, with products displayed attractively. 

 - Manage inventory levels, including the display of bikes, accessories, and promotional materials. 

 - Coordinate with the visual merchandising team to update product displays, signage, and promotional materials as needed.

- Stock Management & Reporting: 

 - Monitor stock levels and coordinate with the supply chain team to ensure timely replenishment of bikes and accessories. 

 - Maintain accurate records of sales, inventory, and customer feedback. 

 - Prepare and present daily, weekly, and monthly sales reports and analyses to senior management.

- Team Leadership & Development: 

 - Supervise, mentor, and train the showroom sales staff to ensure they have the knowledge and skills to sell the products effectively. 

 - Organize regular sales training sessions on product knowledge, customer handling, and sales techniques.

- Event Planning & Coordination: 

 - Organize and oversee in-showroom events, such as product launches, customer engagement activities, and promotional events to boost sales. 

 - Collaborate with the marketing team to execute promotional events and initiatives in the showroom.

- Financial Management: 

 - Ensure the proper handling of payments and adherence to financial processes, including cash management and invoicing. 

 - Track daily sales revenue and ensure compliance with financial policies and procedures.

Qualifications & Skills: 

- Bachelor’s degree in Business, Sales, Marketing, or related field. 

- 3-5 years of experience in retail or showroom management, preferably in the automotive or EV industry. 

- Strong leadership skills with the ability to manage and motivate a sales team. 

- Excellent communication, customer service, and interpersonal skills. 

- Proven ability to meet sales targets and manage showroom operations efficiently. 

- Proficiency in Microsoft Office and inventory management software. 

- Detail-oriented with strong organizational skills.

Preferred: 

- Prior experience in managing an EV or automotive showroom. 

- Knowledge of electric vehicle technology and related products.

Why Join Us? 

- Be part of a forward-thinking company at the forefront of the electric vehicle industry. 

- Lead a high-performing sales team in an exciting and growing market. 

- Competitive salary, performance incentives, and benefits.