Position: Study Abroad (Counselor/Admission Officer) - Australia

Job Description

Job Description

Expert Education and Visa Services is a leading education and migration consultant agency with a global presence in 19 countries. We specialize in providing a wide range of services to students aspiring to study in Australia, Canada, UK, New Zealand and the USA. Since 2003, our team of registered migration agents, qualified education counsellors, career counsellors, solicitors and taxation experts have provided end-to-end services to more than 100,000 and counting international students and helped them materialize their study abroad dreams.

Responsibilities

We are looking for a motivated and results-driven Counsellor/ Admission Officer to join our growing team. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure client satisfaction.

Typical responsibilities include:

• Providing counseling face to face, over the telephone, or online
• Working with individuals, families, or groups
• Know adequate knowledge of the application and Visa services.
• Owns good knowledge about all the different universities, fees and courses they are providing.
• Keeping confidential records
• Building a relationship of trust and respect with clients
• Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way.

Qualifications

• Bachelor's degree in Business Administration, Business Management, Marketing, or related field is preferred.
• Proven experience as counselor or admission officer or similar role
• Excellent knowledge of MS Office
• Strong analytical and problem-solving skills
• Excellent negotiation skills
• Outstanding communication and interpersonal abilities.
• Exceptional customer service skills