Position: Human Resources Officer

Job Description

Job Title: Human Resources Officer

Position: Full-Time 

About the company

ZAPP, founded in July 2020, is a technology-driven company that revolutionizes urban logistics through the TOOTLE app. Our platform enables ride-sharing services aiming to make daily commutes easier and more accessible for everyone. Swift & on-demand package delivery with just a tap of a button, connecting thousands of users across the city. 

Our mission is to simplify logistics, mobility, and e-commerce solutions through innovation, making them more user-friendly, reliable, convenient, and secure. By doing so, we aim to enhance the lives of our customers while creating new opportunities for our rider & delivery partners. We strive to build a seamless, interconnected ecosystem that benefits all stakeholders – from customers, riders & delivery partners to businesses and communities – fostering growth, efficiency & sustainability.

Why work with us:

• Opportunities for career growth and development with hands-on experience.
• A collaborative and innovative work environment.
• Employee discounts on our ride-sharing and delivery services.

Job Description: 

As a Junior HR Officer at Zapp Services, you will assist in various HR functions, including recruitment, onboarding, employee relations, and administration. You will support the HR team in maintaining a positive work environment and ensuring compliance with company policies and labor laws. This role is ideal for someone looking to grow their career in human resources within a dynamic and fast-paced company.

Responsibilities:

Recruitment & Onboarding:

• Assist in posting job vacancies on various platforms, tracking and maintaining a database of the candidate pool.
• Screen resumes and coordinate interviews with candidates.
• Support in conducting reference checks and preparing offer letters.
• Facilitate the onboarding process for new employees, including document collection and orientation.

Employee Relations:

• Assist in addressing employee queries regarding HR policies, procedures, and benefits.
• Support in managing employee records, ensuring they are up-to-date and accurate.
• Help in organizing employee engagement activities and events.

HR Administration:

• Maintain and update employee databases with accurate information.
• Assist in the preparation of HR reports and analytics.
• Support payroll administration by ensuring accurate timekeeping and leave records.
• Help in the development and implementation of HR policies and procedures.

Training & Development:

• Assist in identifying training needs and scheduling training sessions.
• Support in tracking employee development and performance management processes.

Requirements:

• Education: Bachelor's degree in Business Administration, HR Management or 

similar field

• Proven work experience of minimum 1-2 years, with a strong understanding of HR best practices
• Effective leadership and time management skills
• Strong written and verbal communication skills 
• Knowledge of employment laws and regulations.
• Proficiency in HR software and Microsoft Office Suite.
• Attention to detail
• Ability to multitask

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience to [email protected].

Zapp Services Pvt. Ltd. is an equal-opportunity employer, and we encourage candidates of all backgrounds to apply.