Position: Front Desk Receptionist

Job Description

We are seeking a professional and dynamic Virtual Front Desk Receiptionist to be the first point of contact for our clients and visitors. This role is crucial in creating a positive and welcoming experience for everyone who interacts with our company. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Greet and assist clients and visitors in a friendly and professional manner.
• Handle incoming calls, emails, and chat inquiries, providing accurate information and directing them to the appropriate team members.
• Manage scheduling for consultations, workshops, and meetings, ensuring smooth coordination and timely reminders.
• Maintain and update client records and ensure all interactions are documented accurately.
• Assist with administrative tasks such as data entry, file management, and preparing reports.
• Support marketing and outreach efforts by managing social media interactions and assisting with promotional activities.
  
  

Qualifications:

• Proven experience as a receptionist or in a customer-facing role.
• Fluency in Nepali and English language.
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• A proactive attitude with a problem-solving mindset.
• Reliable internet connection and a quiet, professional workspace.
  
  

Please submit your resume at [email protected] detailing your relevant experience and why you are a great fit for this role.