Position: Customer Service Representative
- Category IT&Telecommunication
- Location Kathmandu, Nepal
- Salary N/A
- Expiry date Sep 27, 2024 (8 days left)
Job Description
Hiring
Experience: 6 Months
Industry: IT-Software / Software Services
No. of Vacancy: 4
Salary: Negotiable
Job Type: Full Time
Time: Morning Shift/ Day Shift / Night Shift
Location: Kalopul, Kathmandu
Working Days: 6 Days a week
Job Requirements:
- Provide exceptional customer service.
- Handle customer queries and issues.
- Maintain a professional and positive tone.
- Document and escalate issues.
- Collaborate and share knowledge.
- Self-motivated with a proactive approach to work.
- Excellent written communication.
Job Duties and Responsibilities:
- Respond to customer inquiries regarding KrispCall's services and features.
- Troubleshoot and resolve issues.
- Document and maintain records.
- Escalate complex issues through support tickets.
- Provide proactive support.
