Position: Ticketing Officer
- Category Travel and Tourism
- Location Kathmandu, Nepal
- Salary N/A
- Expiry date Sep 20, 2024 (3 days left)
Job Description
Position: Ticketing Officer
Experience Level: Minimum 3 years
Location: Kamaladi, Kathmandu
Application Deadline: 13- September- 2024
Employment Type: Full-time
Company Overview:
Sumegh Tours and Travels is a leading travel company based in Kathmandu. With over 17 years of experience, we specialize in providing seamless and stress-free travel experiences in Nepal. Our user-friendly online platform, expert guidance, and 24/7 customer service ensure extraordinary trips for our clients. We offer visa assistance, personalized itineraries, and curated tours to create unforgettable memories for travelers.
Position Overview:
We are looking for an experienced Ticketing Officer to manage and process travel bookings, handle ticketing inquiries, and provide excellent customer service. The ideal candidate will have a minimum of 3 years of experience in ticketing and travel services, with a strong background in travel and tourism.
Key Responsibilities:
- Process and manage travel bookings and ticketing for domestic and international travel.
- Proper knowledge of Global Distribution System i.e. Galileo, Amadeus and Sabre
- Assist clients with travel inquiries, provide recommendations, and resolve any issues related to bookings.
- Ensure accuracy in ticket issuance and handle changes, cancellations, and refunds.
- Maintain up-to-date knowledge of travel regulations, airline policies, and industry trends.
- Collaborate with other team members to enhance the customer experience and streamline operations.
- Provide exceptional customer service and support to ensure client satisfaction.
Qualifications:
- Minimum of 3 years of experience in ticketing and travel services.
- Bachelor's degree in Travel and Tourism or a related field is preferred.
- Strong knowledge of ticketing systems, travel regulations, and booking procedures.
- Excellent communication and interpersonal skills.
- Attention to detail and strong organizational abilities.
- Ability to work effectively in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Employee discounts on travel services.
How to Apply:
Interested candidates should submit their resume [email protected] with the subject line “Ticketing Officer Application - [Your Name].” The application deadline is 13- September- 2024.
We look forward to welcoming a skilled Ticketing Officer to our team!