Position: Chief Technology Officer

Job Description

About Us:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.

Alaya and Home Loan Experts offer more than mortgage expertise; it's a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realise their dreams.

About The Role:

This position starts as a one-year contract with possibility of transitioning to a full-time, permanent role based on the performance.

The CTO will play a critical role in leading the technology strategy and ensuring the successful delivery of technology solutions. This role requires an individual with extensive experience in international businesses, bringing modern leadership practices to Alaya's growing team in Nepal. The CTO will drive innovation, lead business improvement initiatives, and foster a culture of continuous improvement to stay ahead of competitors and anticipate future needs. This hands-on leader will mentor the technology team, collaborate with executive leadership, and implement strategies that align with business goals.

Core Tech Stack:

The CTO will work within a streamlined tech stack that includes the following key technologies:

• Cloud & Infrastructure: AWS, Terraform, CloudFormation
• Development Tools: GitHub, AWS CodePipeline, Jira, AWS Lambda
• Languages & Frameworks: JavaScript, Python, React, Node.js
• Web Development: WordPress, AWS EC2, MongoDB Atlas, AWS S3
• Along with other platforms across Data, Security, Monitoring, APIs and Collaboration.
• End user applications designed by the Tech team

Major Deliverables:

• Technology Vision and Strategy: Establish and drive Alaya’s technology vision, aligning it with business objectives and ensuring it supports long-term growth.
• Leadership and Team Development: Lead, mentor, and develop the technology team, fostering a culture of innovation, collaboration, and continuous improvement.
• Project Management: Oversee technology projects from conception to completion, ensuring they are delivered on time, within budget, and meet high standards.
• Cybersecurity and Compliance: Safeguard data and technology assets by implementing robust cybersecurity measures and ensuring compliance with industry standards.
• Infrastructure Management: Manage all aspects of technology infrastructure, ensuring robust, secure, and scalable operations that support business needs.
• Technology Innovation: Identify, assess, and implement emerging technologies that provide a competitive advantage and support business innovation.
• Vendor and Budget Management: Maintain relationships with technology vendors, manage outsourced services, and optimise technology spending for maximum efficiency.
• Data Strategy: Leverage data to drive informed business decisions, ensuring the integration of data-driven strategies across the organisation.
• Disaster Recovery: Develop and implement disaster recovery and business continuity plans to minimise disruption and ensure operational resilience.
• Performance Optimization: Continuously monitor and optimise technology systems and platforms, ensuring high availability, scalability, and efficiency.

Qualification and Experience:

• Bachelor’s degree in Technology or a related field.
• 10-15 years of experience in technology, with significant leadership experience and exposure to modern business practices.
• Experience within the Mortgage or Finance industry is desirable
• Business Process Outsourcing experience is desirable

Skills Requirements:

• Proven track record of success in deploying innovative technology and scaling digital operations
• Strong proficiency in technology development, cloud computing, and the tech stacks we use.
• Ability to align technology initiatives with business goals and drive long-term growth.
• Proven ability to inspire, mentor, and lead high-performing teams.
• Excellent communication skills, with the ability to engage stakeholders across all levels.
• Strategic thinker with hands-on problem-solving skills and proactive decision-making abilities

What’s In It For You:

• A Passion-Driven Environment: Work with a team that’s passionate about what they do and driven to succeed.
• Care for You: We prioritise your well-being, offering a supportive and inclusive workplace culture.
• Oneness in Diversity: Be part of a diverse team where every voice is heard and valued. Together, we celebrate our successes and grow stronger as one.\

Comprehensive Benefits:

• Five Working Days (Mon-Fri)
• Complimentary full breakfast
• Working with cross-cultural teams across Australia and Nepal
• Medical and accidental insurance coverage for you and two beneficiaries.
• Exclusive Leaves, apart from leaves mandated by law:

1 day floating leave

4 months of paid maternity leave.

1 month of paid paternity leave.

• Various exclusive bonuses, including profit, festival, book reading bonus and many more.
• Employee Assistance Program (EAP) for work-based counselling.
• Employee engagement and well-being activities and events.
• Educational discounts through partnerships with various top colleges.
• Continuous learning and development opportunities
• Monthly and Quarterly Awards and Recognition
• Employee referral bonus for recommending new hires.
• Customer Referral - Refer your friends and relatives in Australia to use our services and we’ll reward you!

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