Position: Front Desk Officer

Job Description

Company Description

Idyllic Education Consultants is a leading education consultancy dedicated to helping students achieve their dreams of studying abroad. With a higher visa success rate, we provide expert guidance for destinations including Australia, New Zealand, the USA, the UK, and Canada. Our team is driven by core values of Integrity, Accountability, and Care.

Job Description:

We are seeking a personable and organized Front Desk Officer to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming environment and ensuring smooth office operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and a proactive approach to customer service.

Key Responsibilities:

• Greet and welcome visitors, clients, and students in a professional and friendly manner.
• Manage incoming calls, emails, and inquiries, directing them to the appropriate departments.
• Maintain a tidy and organized reception area, ensuring a positive first impression.
• Schedule and coordinate appointments for consultations and meetings.
• Assist with general administrative tasks, including data entry, filing, and record keeping.
• Provide information about our services and assist with initial inquiries from prospective students.
• Handle courier services, mail distribution, and other logistical tasks as needed.
• Collaborate with team members to ensure seamless daily operations.

Qualifications:

• Minimum of a High School (Year 12); Bachelor's Degree preferred.
• Proven experience in a front desk or customer service role is an advantage.
• Excellent verbal and written communication skills in English and Nepali.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Friendly and approachable personality with a customer-oriented mindset.
• Ability to handle stressful situations with professionalism and calmness.

What We Offer:

• Competitive salary based on experience.
• A positive and supportive work environment.
• Opportunities for career growth and professional development.
• The chance to be part of a dynamic team making a difference in students' lives.

Job Location:

KamalPokhari, Kathmandu, Nepal

How to Apply:

If you are enthusiastic about providing top-notch customer service and want to be part of a reputable consultancy, we encourage you to apply. Please send your resume to [email protected] by 7th Sept, 2024.