Position: Hospitality Support Person

Job Description

Company Overview:

At Dibtech Nepal, we pride ourselves on delivering exceptional hospitality services to our clients through advanced Point of Sale (POS) systems designed specifically for the hospitality industry. Our team is dedicated to creating seamless experiences by providing top-notch customer service, ensuring operational efficiency. We are currently seeking a dynamic and motivated Hospitality Support Person to join our team and contribute to our mission of excellence.

Job Description:

As a Hospitality Support Person at Dibtech Nepal, you will play a vital role in supporting our clients by ensuring the smooth operation of our hospitality-focused POS systems. Your primary responsibilities will include assisting with client services, maintaining an organized work environment, and providing general support to our hospitality and technical teams. This role requires a proactive attitude, excellent communication skills, and a passion for delivering outstanding customer service.

Key Responsibilities:

- Assist clients in navigating and optimizing the use of our POS systems to enhance their hospitality services.

- Provide support in maintaining client satisfaction by addressing inquiries and resolving issues promptly.

- Assist with the setup and configuration of POS systems for new clients, including training and troubleshooting.

- Monitor and report any technical or operational issues to the appropriate personnel.

- Collaborate with other team members to ensure seamless service delivery.

- Assist with inventory management, including tracking and ordering supplies related to POS system maintenance.

- Perform additional duties as assigned by the management team.

Qualifications:

- No previous experience required; we provide comprehensive training on our POS systems and hospitality support.

- Strong communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Attention to detail and a commitment to maintaining an organized workspace.

- Ability to work flexible hours, including evenings, weekends, and holidays.

- A positive attitude and a passion for providing excellent customer service.

- Basic knowledge of POS systems and hospitality operations are a plus, but not required.

What We Offer:

- Competitive salary and benefits package.

- Comprehensive training program to equip you with the skills needed for success in the hospitality and POS industries.

- Opportunities for professional growth and development.

- A supportive and collaborative team environment.

- The chance to be part of a company that values its employees and clients.

How to Apply:

If you are enthusiastic about hospitality technology and eager to learn, we would love to hear from you! Please send us your resume on [email protected]

Dibtech Nepal is an equal opportunity employer and encourages applications from all qualified individuals.